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Modern BI platform solution yields $500M in bottom-line benefits

Modern BI platform solution yields $500M in bottom-line benefits

DATA AND ANALYTICS

Client overview & project objectives

Our client, a leading communication services provider with over 30,000 employees and $35B in annual revenue, sought a new data warehouse and Business Intelligence (BI) platform. Their goal was to boost market share, reduce costs, increase customer satisfaction and deliver bottom line improvements.

  • $500 million

TOTAL DOCUMENTED BOTTOM-LINE BENEFITS APPROACHED $500M

  • Award-winning

NAMED “DATA WAREHOUSE OF THE YEAR” BY ORACLE

  • 10%

PROFITABILITY IMPROVEMENT AND CUSTOMER TURNOVER REDUCTION

What we did

KFORCE'S INTEGRATED APPROACH CREATED A SCALABLE DATA WAREHOUSE AND BUSINESS INTELLIGENCE (BI) ENIVORNMENT

Kforce deployed a managed team comprised of experts in data architecture, governance, modeling, DBA, ETL, project management, testing and analysis. This team implemented a scalable data warehouse and BI environment integrating data across sales, marketing, finance and product sectors. We utilized agile best practices, pushing a functioning prototype to the business stakeholders and initiating feedback. This allowed us to continuously prioritize new features for the enterprise implementation, driving efficiency while delivering tangible value.

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Project outcomes

KFORCE'S SOLUTION DELIVERS MODERN, AWARD-WINNING BI PLATFORM

With an impressive 25:1 project return on investment (ROI), the analytics platform earned several industry accolades, including "Data Warehouse of the Year" honors from Oracle. The implemented data warehouse and BI platform directly led to a 10% profitability improvement and over a 10% reduction in customer turnover. This was achieved by removing underperforming products and exceeding sales goals by over $50 million. The total documented bottom-line benefits approached $500 million.

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