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Driving sustainable transformation with a center of excellence

Driving sustainable transformation with a center of excellence

Client overview

A leading competitive retail energy provider that supplies electricity and natural gas to 450,000+ residential structures and businesses in deregulated markets across six states was looking to reduce O&M costs, reduce total defects, improve time to deploy code and increase automation.

  • 24% Only 24% of companies report having achieved more than 50% test automation in their testing process
  • 53% 53% of companies seek to automate more than 50% of their testing process
  • $57B The global automation testing market is anticipated to reach around $57B by 2030

Problem

FAILED RESULTS FROM AN ONGOING INITIATIVE WITH ANOTHER VENDOR PROMPTS CLIENT TO EVALUATE A NEW PARTNERSHIP TO DRIVE RESULTS

The client conducted a Kaizen event that prioritized focus for the organization: transform quality assurance (QA), testing and automation practices. The client chose Kforce based on our ability to provide thought leadership and technical guidance while breaking down complicated topics into consumable workstreams.

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Solution

WITH DEMONSTRATED EXPERIENCE ACROSS A MYRIAD OF QUALITY AND TEST AUTOMATION FUNDAMENTALS, THE TEAM WAS ABLE TO DELIVER IMMEDIATE VALUE

Kforce launched the project in two phases by first deploying a team lead and two technical consultants. Combined expertise of the team included building maturity models, web and legacy testing automation (Jagacy & Selenium), automation frameworks, knowledge across systems, developing centers of excellence and best practices.

Phase one consisted of assessing the project's current state, future state design and project roadmap. During phase two, Kforce successfully implemented the roadmap and cost-justified recommendations.

Results

DEVELOPMENT OF A CENTER OF EXCELLENCE DRIVES SUSTAINABLE TRANSFORMATION

Kforce identified recommendations formulated around the development of a center of excellence to drive a sustainable transformation. The prioritized recommendation is a comprehensive strategy involving key initiatives to achieve the future state vision. The team went above and beyond by assisting with an extensive CRM transformation to provide additional test coverage before a major milestone implementation two months after being onboarded.

Solutions provided include:

• Test data automation framework

• Defect maturity model

• Test case maturity model

• Mainframe regression testing

• Cross-training client team members

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With Kforce as your engineering partner, you can modernize applications, clear legacy hurdles and build cloud native systems. We work alongside your teams to build quality AI-ready systems that put you ahead of your competition.

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